Idle Voyager

Support

Need help, found a bug, or have an idea? Email support@idlevoyager.com. We usually reply within a few days.

To help us help you, tell us your astronaut's name, whether you play on Android, iPhone or the website, and what happened.

Common questions

How does mining work?

Leave Idle Voyager open and set your phone aside. While the game is open and on screen, your astronaut mines crystals and charges your hyperdrive. You can still tap around in the game. Closing the app or switching to another one pauses mining, and it starts again when you come back.

Why does the screen stay on?

Mining only counts while the game is on screen, so Idle Voyager keeps your screen awake during mining. This uses battery, so plug in for long sessions. If your phone still locks (for example in battery saver mode), turn battery saver off or set Auto-Lock to a longer time.

How do I fly to a new planet?

Mining charges your hyperdrive. When it's fully charged, tap to launch and you'll fly to the next planet. Jumping never costs crystals.

What can I spend crystals on?

Open Upgrades (the Hangar) to buy new gear for your astronaut, new ship parts or a whole new ship. Crystals only exist inside the game and have no cash value.

How do I keep my progress on another device?

Sign in with Google, or, if you play as a guest, open the menu (tap your astronaut's name at the top) and choose Get a guest code. Write the code down somewhere safe. On the other device, choose I have a guest code and enter it.

I lost my guest code. Can you recover my account?

Guest codes work like passwords, and we only store them in a scrambled form, so we can't look them up. If you're still signed in on a device, open the menu and choose Get a new guest code (your old one stops working). If you're signed out everywhere and don't have the code, the account can't be recovered. Signing in with Google avoids this.

It says "Offline · progress isn't saved".

The game couldn't reach our servers. Check your internet connection, then close and reopen Idle Voyager. If it keeps happening, email us with the time it happened.

How do I delete my account?

Open the menu and choose Delete account. See Delete your account for details, including how to ask us by email if you can't open the game.

Contact

AstroManiac Labs LLC
support@idlevoyager.com